Slow Internet can bring your business down quickly. 40 percent of customers will leave a site if it takes longer than three seconds to load. That's just three seconds to lose a customer!
Now, consider all of the other ways your business relies on the Internet. Sending and responding to sensitive emails, managing customer service, and confirming payment are just a few examples.
It's good to know what's causing the issue so you can fix it before it begins to negatively impact your business.
At WaveDirect, we offer a Free 30 Day Trial so you know how fast and reliable our service is before signing up for the internet. To help you out, we've put together a quick list of the top reasons for slow Internet:
A weak Internet connection can have a variety of causes. You may be dealing with an old router, high Internet traffic, or an outdated computer. Here are the most common reasons to be aware of:
If you're running off a WiFi router, you might notice a slowing down of the Internet during peak hours of the day, or at times when many people come into the office.
It's likely that all of the people trying to connect are using the same channel on the router, which is an even bigger problem. The same channel from this one device now has to work simultaneously on many computers over long distances.
Just as sound waves will get lost in a crowd, your WiFi signal can act the same way.
To resolve this, you can try switching to a different channel on your router. Iif you have a range-booster, it will be something like "2G" or "5G" extensions.
Just like when there are too many people on your WiFi at work, if people on the outside are tapping into your Internet, you're going to see slower speeds.
If your network is easily accessible and carries over a distance where people outside can get in, it's an open door for hacking. The same happens when it's not password-protected.
Anyone can connect to the Internet and use it as they please while you foot the bill.
Avoid this by setting a password to your WiFi. Use a combination of letters, numbers, and special characters to keep intruders at bay.
Sometimes it's simply the router that's bad, and that's an easy (and fairly inexpensive) problem to fix. A trip to the local hardware store is enough to solve this issue.
Technology is constantly evolving. The equipment that was purchased just a few years ago can already be missing the mark on modern Internet speeds.
Don't let bad or cheap tech slow down your business. Invest in a quality product, but be prepared to replace it in a few years.
There's typically a number on the box or on your tech manuals stating how far the WiFi signal can travel from your device.
Many other obstacles can factor in, though, and you should determine the hot and weak spots around your office. There are apps for that.
From there, you can either make a decision to move equipment closer to the router, or invest in a range extender.
An extender will keep your Internet settings the same while boosting that original signal around. Its price is similar to the price of a new Internet router.
Maybe the problem lies right at the source. Your Internet speed is directly determined by the provider. If you're on a low-capacity plan, then it would be pretty obvious why everyone in the office has slow Internet.
Perhaps you bought into your Internet provider years ago, and haven't bothered to change the services. Changing times and more complex web platforms have greater demands.
Obviously, small businesses aren't going to invest in large-scale Internet solutions, but that doesn't mean you shouldn't hear out all your options.
It's best to contact your provider and tell them about your problem. Ask for solutions.
If nothing is fitting into your budget or serving as a decent fix, it may be time to switch Internet providers.
We've talked a bit about technology updates and sticking with the times, and you should know it's vital to the survival of a business. You must keep up with the evolving expectations and platforms to stay on top - or even stay in business.
Computers are constantly evolving - just like the technology in our phones, televisions, and vehicles. Just 20 years ago, we were running off floppy discs to store data, and had microdrives with a capacity of 340mb.
Today, we can send files that large back and forth through email.
Your computer may still operate after years of use, but is the hard drive up to par? Can it sustain the information exchange online without being an issue?
Sometimes an employee may click open a spam email or visit a website that downloads a virus to the computer.
Consider the scenario earlier where an outsider had access to the company WiFi and could browse the Internet as he pleased. Say one of these people hacked into your computer and downloaded a virus without you knowing about it.
The computer then moves slowly (when you know that it shouldn't), but you're not sure why. A hidden virus may be the problem.
A virus can slow down the computer and make the Internet seem like it's creeping at unbelievable speeds. In the worst case scenario, you may not have Internet at all.
Luckily, today there are plenty of antivirus software options or apps that can scan your computer for viruses and help clean up the mess.
Don't let slow Internet drag you and your business down!
Keep up to speed with the evolving technology and protection against outside invasion. This will help your business succeed in this technological age.
When you're ready for more insightful industry news, browse the articles on the WaveDirect blog!