Privacy Policy

Neighbours protect neighbours. We take your privacy seriously.

Our promise to you

At WaveDirect, we care deeply about how we treat others, as we expect the same in return. As such, we respect our customers' privacy and take great care to safeguard personal information. As part of our ongoing commitment to putting customers first, we have a long-standing policy of protecting privacy in all of our business operations.

We believe that an important part of protecting privacy is to be clear about how we handle customers' personal information, and to make information abour our policies easy to understand.

In this privacy policy, the words "we", "us", "our" or "WaveDirect" refer to WaveDirect Telecommunications. and its subsidiary companies, as they may exist from time to time, including those subsidiaries or divisions that carry on business under other names. The words "we" and "WaveDirect" do not include independent dealers and distributors of WaveDirect products and services.

The WaveDirect Privacy Policy does not limit the collection, use or disclosure by WaveDirect of information that is publicly available. This includes: (a) a customer’s name, address, telephone number, and email address, when listed in a directory or available through directory assistance; and (b) other information about the customer that is publicly available and is specified by regulation pursuant to the Personal Information Protection and Electronic Documents Act or other applicable legislation. The WaveDirect Privacy Policy does not apply to personal information created by, or collected from or on behalf of WaveDirect's business customers and their employees or contractors receiving WaveDirect services under corporate customer agreements. However, such information is protected by other WaveDirect policies and practices and through contractual arrangements. The privacy practices described in this document are subject to the provisions of all applicable legislation and regulations.